decisioning

Empower your risk team with a decisioning engine they will love.

Instantly supercharge your risk decisions with DIY scorecards, role-based access, custom attributes, explainability and full audit trails.

Bar Graph
Custom, real-time scorecards
Compliant
Regulatory - compliant explainability
Role Baded Config
DIY configuration, role-based access
Data Manager
Master data management
No Coding
Custom attributes, no coding
Versioning
Versioning, change auditing

Designed for all lending needs. The decision engine that de-risks and delivers.

Accelerate policy iteration

Real-Time Policy Control

Adjust policies instantly, without the need for IT intervention, to adapt to changing market conditions.

Customizable Scorecards

Design your own scorecards based on your unique risk criteria, with built-in explainability to meet regulatory standards.

Data-Driven Decisions

Leverage extensive data sources, including credit bureau data, to make informed and accurate lending decisions.

Secure and Customizable

Regulatory Compliance

Generate detailed explanations for each decision, ensuring transparency and meeting regulatory requirements.

Bank-Grade Security

Protect your sensitive data with robust encryption and detailed audit trails, ensuring complete peace of mind.

Versioning

Out of the box, detailed versioning to link your every case to the exact policy version, even years later.

Unlimited scalability

Unleash Your Data's Potential

Easily create custom attributes from a vast library of pre-built integrations, tailoring insights to your specific needs.

Familiar Coding Environment

Leverage the power and flexibility of JavaScript and JSEL to craft your unique attributes with ease.

Preview with Confidence

Test your custom attributes in real time against standardized API schemas, ensuring seamless integration and accurate results.

Make decision-making smarter, not harder.

Harness the power of 50+ integrations (and counting!) to automate decisions with real-time data.

Seamlessly integrate alternative data sources and leverage new signals to enhance your decision workflows. Explore Refo’s ready-to-use integrations and discover a world of possibilities.

Hear what our customers say.

Refo reduces time to market

We love working with Refo. Refo’s platform significantly reduces the time to market for launching new onboarding channels and lending products. The product offers best-in-class API performance, enabling seamless embedded banking operations. Refo has been instrumental in our journey to build India’s largest open finance network on ONDC

Saurabh Nigam
Saurabh Nigam
Group CTO, DMI Finance
Refo has impressed us with their support

Refo has impressed us with the quality of their product, as well as their developer and customer support. Their platform integrates onboarding, decisioning, and customer analytics seamlessly, providing an excellent experience for customers, internal teams, and partners.

Ruchi Sehgal
Ruchi Sehgal
SVP Lending & BaaS, HDFC Bank
Refo lets you design custom flows

In partnerships, you need a composable experience for each partner due to heterogeneous systems in the industry. Refo lets you design custom flows for each partner using the flow builder in their product.

Sanmesh Kalyanpur
Sanmesh Kalyanpur
Head of Partnerships, Tata Capital
Refo reduces time to market

We love working with Refo. Refo’s platform significantly reduces the time to market for launching new onboarding channels and lending products. The product offers best-in-class API performance, enabling seamless embedded banking operations. Refo has been instrumental in our journey to build India’s largest open finance network on ONDC

Saurabh Nigam
Saurabh Nigam
Group CTO, DMI Finance
Refo has impressed us with their support

Refo has impressed us with the quality of their product, as well as their developer and customer support. Their platform integrates onboarding, decisioning, and customer analytics seamlessly, providing an excellent experience for customers, internal teams, and partners.

Ruchi Sehgal
Ruchi Sehgal
SVP Lending & BaaS, HDFC Bank
Refo cuts down policy change TAT by at least 70%

Refo has an advanced decisioning platform that gives control directly to the risk teams, cutting down on policy change TAT by at least 70%. It is one of the most nimble decisioning engines with built in workflow available in the industry today.

Himanshu Jaggi
Himanshu Jaggi
Head of Product, Truebalance
Refo reduces time to market

We love working with Refo. Refo’s platform significantly reduces the time to market for launching new onboarding channels and lending products. The product offers best-in-class API performance, enabling seamless embedded banking operations. Refo has been instrumental in our journey to build India’s largest open finance network on ONDC

Saurabh Nigam
Saurabh Nigam
Group CTO, DMI Finance
Refo has impressed us with their support

Refo has impressed us with the quality of their product, as well as their developer and customer support. Their platform integrates onboarding, decisioning, and customer analytics seamlessly, providing an excellent experience for customers, internal teams, and partners.

Ruchi Sehgal
Ruchi Sehgal
SVP Lending & BaaS, HDFC Bank
Refo lets you design custom flows

In partnerships, you need a composable experience for each partner due to heterogeneous systems in the industry. Refo lets you design custom flows for each partner using the flow builder in their product.

Sanmesh Kalyanpur
Sanmesh Kalyanpur
Head of Partnerships, Tata Capital
Refo reduces time to market

We love working with Refo. Refo’s platform significantly reduces the time to market for launching new onboarding channels and lending products. The product offers best-in-class API performance, enabling seamless embedded banking operations. Refo has been instrumental in our journey to build India’s largest open finance network on ONDC

Saurabh Nigam
Saurabh Nigam
Group CTO, DMI Finance
Refo has impressed us with their support

Refo has impressed us with the quality of their product, as well as their developer and customer support. Their platform integrates onboarding, decisioning, and customer analytics seamlessly, providing an excellent experience for customers, internal teams, and partners.

Ruchi Sehgal
Ruchi Sehgal
SVP Lending & BaaS, HDFC Bank
Refo cuts down policy change TAT by at least 70%

Refo has an advanced decisioning platform that gives control directly to the risk teams, cutting down on policy change TAT by at least 70%. It is one of the most nimble decisioning engines with built in workflow available in the industry today.

Himanshu Jaggi
Himanshu Jaggi
Head of Product, Truebalance
Refo reduces time to market

We love working with Refo. Refo’s platform significantly reduces the time to market for launching new onboarding channels and lending products. The product offers best-in-class API performance, enabling seamless embedded banking operations. Refo has been instrumental in our journey to build India’s largest open finance network on ONDC

Saurabh Nigam
Saurabh Nigam
Group CTO, DMI Finance
Refo has impressed us with their support

Refo has impressed us with the quality of their product, as well as their developer and customer support. Their platform integrates onboarding, decisioning, and customer analytics seamlessly, providing an excellent experience for customers, internal teams, and partners.

Ruchi Sehgal
Ruchi Sehgal
SVP Lending & BaaS, HDFC Bank
Refo lets you design custom flows

In partnerships, you need a composable experience for each partner due to heterogeneous systems in the industry. Refo lets you design custom flows for each partner using the flow builder in their product.

Sanmesh Kalyanpur
Sanmesh Kalyanpur
Head of Partnerships, Tata Capital
Refo cuts down policy change TAT by at least 70%

Refo has an advanced decisioning platform that gives control directly to the risk teams, cutting down on policy change TAT by at least 70%. It is one of the most nimble decisioning engines with built in workflow available in the industry today.

Himanshu Jaggi
Himanshu Jaggi
Head of Product, Truebalance

With Refo, leading Financial Institutions have experienced...

3x
Faster
Customer onboarding speed
30%
Increase
In customer conversions
60%
Reduction
In tech costs
50%
Reduction
In backend process TAT

Frequently asked questions.

Can your platform provide a scorecard for customers?

Absolutely! Refo's decisioning engine not only empowers you to create custom scorecards tailored to your unique risk appetite, but it also generates scores in real time, providing a comprehensive and explainable view of each applicant's risk profile.

Leveraging pre-built templates for various lending products, you can quickly design and deploy scorecards that align with industry best practices and regulatory requirements.

Can scorecard policies be configured DIY? Can we do role-based configuration?

Yes and yes! Our user-friendly interface empowers you to configure scorecard policies without any technical expertise. Additionally, role-based configuration ensures that each team member has access only to the features and data they need, maintaining data security and control.

Can I set up master data myself (e.g., zip code masters that we don't service)?

Definitely. Our platform allows you to easily define and manage your master data, including zip codes, DSA partners, origination partners, customer segments, and more. This gives you complete control over your decision-making criteria.

Do you offer policy versioning and change auditing?

Yes! We understand the importance of tracking changes and maintaining historical records. Our platform provides comprehensive versioning and auditing capabilities, allowing you to track policy modifications, revert to previous versions, and ensure compliance.

Can I create new attributes that are not out-of-the-box? Do I need to know coding for that?

Absolutely! Our flexible platform enables you to create custom attributes tailored to your specific needs. The best part? We support Javascript and Javascript Expression (loved by every single developer!) to custom edit and add the attribute. Our intuitive interface guides you through the process, making it simple to expand your decisioning capabilities by adding attributes required to make more informed decisions.

Drag & drop functionalities
Pre-built visual templates for every loan
Single-click deployment
Real-time policy edits & updates